At Boston Fluff Cotton Candy, we want your cotton candy to arrive fresh and on time. Please review our shipping policy before placing an order.

1. Shipping Rates

• We offer a flat shipping rate of $10 on all orders within the United States, regardless of order size.
• No hidden fees or extra handling charges apply.

2. Processing Time

• Orders are typically processed within 1–2 business days after payment is confirmed.
• You will receive an email confirmation with tracking details once your order has been shipped.

3. Delivery Time

• Standard delivery usually takes 3–7 business days depending on your location.
• Please note that delivery times may vary due to carrier delays, holidays, or unforeseen events.

4. Shipping Carriers

We primarily ship through trusted carriers such as USPS, UPS, or FedEx, based on the best option for your location.

5. Shipping Restrictions

• At this time, we only ship within the United States.
• We cannot deliver to P.O. Boxes, APO, or FPO addresses.
• Since cotton candy is sensitive to heat and humidity, we recommend promptly receiving your package upon delivery.

6. Damaged or Lost Packages

• If your order arrives damaged, incorrect, or does not arrive within the estimated timeframe, please contact us within 48 hours of delivery with your order details and photos (if applicable).
• We will work with you to replace or refund your order as quickly as possible.

7. Contact Us

For any shipping-related questions or concerns, please reach out to us at:

Email: duchdavid10@gmail.com
Phone: 857 421 0625
Address: 205 ferry st, Everett MA 02149