At Boston Fluff Cotton Candy, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, or interact with us in any way.

1. Information We Collect

When you shop with us, we may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Credit/debit card details and billing information (processed securely through our payment partners).
• Order Information: Products purchased, order history, and preferences.
• Technical Information: IP address, browser type, device information, and cookies to improve your shopping experience.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders.
• Communicate with you regarding your purchases, shipping updates, and customer service inquiries.
• Send you promotional offers, discounts, and product updates (only if you’ve opted in).
• Improve our website, products, and customer experience.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data only with:

• Service Providers: Such as payment processors, shipping companies, and IT support, to fulfill your orders.
• Legal Requirements: If required by law, regulation, or legal process.

4. Cookies & Tracking Technologies

Our website uses cookies to personalize your experience, remember your preferences, and analyze website performance. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

5. Data Security

We implement industry-standard security measures (SSL encryption, secure payment gateways, and restricted access) to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

As a customer, you have the right to:

• Access and request a copy of your personal information.
• Request correction or deletion of your data.
• Opt out of promotional emails at any time by clicking “Unsubscribe.”

7. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: duchdavid10@gmail.com
Phone: 857 421 0625
Address: 205 ferry st, Everett MA 02149