At Boston Fluff Cotton Candy, we take pride in delivering our products fresh and in perfect condition. While refunds are not common with perishable items, we understand that issues may occasionally arise.

Refunds for Damaged Shipments

If your order is damaged during shipping, we’ve got you covered. To be eligible for a refund:

• The damaged product must be returned to us.
• Once we receive the return, a full refund will be issued within 5 business days.

Please ship returns to:
Boston Fluff Cotton Candy
205 ferry st Everett MA 02149,
United States

Other Refund Requests

Refunds for reasons other than shipping damage are handled on a case-by-case basis. If you experience an issue with your order, please reach out to us and we’ll work with you to find a solution.

Contact Us

For any refund-related questions or to request return instructions, contact us at:

Email: duchdavid10@gmail.com
Phone: 857 421 0625